Frequently Asked QuestionsGet Answers Now
Do You Ship Your Products?
Yes, we are able to ship most of our products all over the United States & Canada. Our standard method of shipping is FedEx. We DO NOT SHIP cakes. Below are the standard shipping times for Ground Service. Certain products require NextDay or SecondDay service. When ordering online you will be informed if the product you are ordering requires expedited shipping.
Do You Deliver Your Products?
CAKES – Delivery is available for cakes that feed a minimum of 100 servings or more and cakes that require on-site assembly. Delivery fees are calculated by distance traveled from Aliquippa, PA to your location. Our minimum delivery fee is $35.00. Occasion cakes and other custom cakes are generally not a problem for the customer to pickup and transport. Weddings by Patti’s Pastries, LLC. is not responsible for any damage to a cake transported by the customer once it leaves our facility.
What Is Your Payment Policy?
CAKE ORDERS: A 30% non-refundable deposit is required to reserve your cake order; the remaining balance is due on the date of pickup. (Wedding cakes must be paid in FULL 30 days prior to the wedding date.) Your order is not confirmed until we have received your non-refundable deposit and you have signed our wedding cake contract. Payments can be made in cash, check or credit card (Visa, MasterCard, AMEX, & Discover). If you cancel your cake order the deposit you put down is non-refundable.
Why Can't I Order A Cake Online?
We have chosen to ask our customers to call the bakery directly if interested in ordering a cake. We can’t always guarantee the availability of cakes on short notice and our speciality is custom cake design, we are not able to provide cakes on-demand at this time.
How Much Notice Is Required For An Order?
For Special Occasion Cakes
Typically, we ask that you provide us two weeks notice before your event. In certain occasions we may make an exception for you if you are not able to provide us with our two week requirement. Please contact us directly to inquire.